PHOENIX Management Company Asia
being different from others makes us
unique
Magnus Shadrack Nsuanda
PHOENIX
Management Company Asia
Phoenix Hotel Management Company (Phoenix HMC) is an expert management and consulting company for the luxury hotel industry. It offers independent hotel establishments, not affiliated to groups, exceptional know-how, an unparalleled level of excellence and better economic performance, grace to the management and management methods developed by its team of experts.
After more than 12 years of activity, its founder Thierry Naidu has decided to continue its development in Asia by creating a subsidiary in Thailand for the Asian market.
Phoenix Management Company Asia (Phoenix MCA)
He entrusted the foundation and general management to his long-time friend, Mr. Stephan Chaline, with whom he has worked in the five-star luxury hotel industry for more than 30 years, and who notably assisted him during the creation of Phoenix HMC
Resident for almost a decade in Asia and a great expert of Koh Samui, Stephan Chaline has surrounded himself with the best specialists in the fields of management, marketing, general and digital communication, finance, human resources and legal. And also benefits from the support of Phoenix HMC
The objective of Phoenix MCA is to highlight an original style and a unique personality based on a concept or theme that will distinguish the establishments, for which it is responsible or the mandate, from their competitors. This will thus allow them to be part of a dynamic of economic and financial growth in order to ensure their sustainability
distinguera les établissements, dont elle a la charge ou le mandat, de leurs concurrents. Cela permettra ainsi de les inscrire dans une dynamique de
croissance économique et financière afin d’en assurer la pérennité
Aware of the particular situation facing the hotel market, Phoenix MCA has developed a PPF (Past, Present, Future) relaunch concept in order to offer its customers an efficient and prosperous stop-and-go
References
SERVICES
Phoenix MCA provides all the services necessary for good governance of hotel establishment, restoration and Wellness Spa
Consulting
Analyzes and recommendations
Management
Planning, organizing, controlling and achieve objectives
Project
Temporary adventure with the aim of creating a unique product or service
Relaunch
Give new impetus, a new boost to economic activity
CONSULTING
Phoenix MCA can be called upon for any type of analysis, whether in strategy, human resources, marketing, logistics, creation methods, financial management, information systems, etc.
- Analysis and studies of the establishment's financial, operational, marketing and communication situation
- Creation of detailed and independent audit reports allowing an easy and exhaustive view of the various financial, operational and other positions
- Objective conclusion on the real state of the establishment
- Individualized strategic and operational recommendations guaranteeing a significant improvement in profitability and notoriety. Phoenix MCA is able to take all necessary actions if the customer wishes to do so.
MANAGEMENT
Phoenix MCA has a perfect command of all the organizational techniques and resources that must be implemented for the full administration of an establishment. These resources can be financial, human, material or other
- Implementation of management strategies, marketing, HR and other enabling particular, the development of the Business Plan and Master Plan in agreement with the owners
- Development and implementation of operational procedures improving performance, profitability and employee motivation
- Training and support of the operational director
- Management and financial controls, compliance with financial budgets and commitments with a special focus on Revenue Management policy
PROJECT
Phoenix MCA has all the tools, techniques and methods that allow to lead, coordinate and harmonize the various tasks carried out within the framework of the project, so that it meets the explicit and implicit needs for which it was undertaken.
- Project management is an integral part of the services offered by Phoenix MCA
- In the extremely competitive field of luxury, it is essential to have a constant evolution of the offer. This often involves the creation of new structures or their evolution leading to new projects.
- Phoenix MCA is also able to lead complete creation projects, which range from the purchase of the land to the inauguration of the new property
RELAUNCH
Phoenix MCA is able to organize and plan the essential operations of your recovery business, including administrative management, marketing needs, risk management and customer outreach
- The special situation that the world is currently undergoing because of the Covid, has completely upset the hotel and restaurant market, many establishments are at a standstill or have closed.
- Aware of this new reality, Phoenix MCA has specialized in relaunching activity by implementing various action plans taking into account new market data
- To ensure an effective recovery, it is also imperative to be creative, efficient and innovative
- By innovation we can cite as an example digital communication which has become one of the main vectors for reaching target customers by freeing themselves from time and geographic constraints.
