Philosophy
What unites men is the love of the
profession
Antoine de Saint-Exupéry
The Phoenix MCA philosophy is based
on three fundamental pillars
01
Creativity
Imagine and implement a new concept, a new object or to discover an original solution to a problem
02
EfficiencY
Achieve profitability by ensuring high quality of service
03
Emotion
Authenticity and passion are very powerful emotional springs, capable of creating real positive emotion.
Creativity
For Phoenix MCA, the creative process begins with recognizing a problem. From there, a process of divergence begins, and finally
ends, by convergence, in a new solution of the problem.
- Creativity must be present at all levels
- It makes it possible to find original and efficient solutions to the most complex problems
- It guarantees the particularity of each approach, whether managerial, marketing or clientele for example
- It considerably strengthens the reputation of the establishment
- It is also very popular with "high-end »customers who have already "experiencedit all" and who must know how toseduce and amaze in all circumstances
efficiency
It is the optimization of the resources used in producing a result. This translates into the implementation of a process that optimizes the use of the company's resources, but guarantees an excellent result.
- Efficiency provides a framework where creativity can be fully expressed and thus generate emotions
- The management of high-end establishments is a serious matter which requires flawless efficiency and professionalism
- Efficiency generates excellence, the difference is often made in the details which, at the level of excellence, become its main markers
- Acting efficiently means acting in a coordinated manner while respecting the specifications and requirements inherent in the fields of luxury
Emotion
Phoenix MCA has endorsed the quote from Jean-Paul Sartre "We will call emotion a sudden drop in consciousness in the magical"
- The field of high-end hotels and restaurants is intimately linked to pleasure, and there is no pleasure without emotion
- Emotion makes a lasting impression and is permanently attached to memory, we always remember an experience or a moment marked by emotion and even more so if this emotion is positive
- It is the main driver of customer satisfaction and helps build brand awareness
- Customers then become the best ambassadors of establishments where they have had rich, surprising and emotionally impacting experiences.
PHOENIX MCA
know-how
Unparalleled skills at the service of your establishments and your employees
Experience
Providing you with all the knowledge that Phoenix MCA has acquired through practice
Management X.0
A new management style that is more suitable and efficient for the management of your teams
Creativity
Our creativity to allow you to innovate and prosper in a very competitive environment
Valuable creation
Activate a multitude of levers, in order to allow your establishments to last over time and to stand out against your competitors
Economic calm
We charge our fees as a percentage of turnover and net profit (EBITDA) and not as a percentage of operating profit (GOP), which guarantees a fair and win-win financial partnership
